Troubleshooting
If you are having any problems using your Rug Doctor please refer to our Troubleshooting guide below. If you are still experiencing problems please call ourConsumer Support Specialists - 01903 235558
TROUBLESHOOTING GUIDE
If you are having any problems using your Rug Doctor please refer to our Troubleshooting guide below. If you are experiencing problems watching our videos please click here to watch them via our YouTube channel.
If you are still experiencing problems please call our Consumer Support Specialists (Mon-Fri 8.30am - 5.30pm) on 01903 235558.
No cleaning solution coming out
What do you do if there is no cleaning solution coming out of the bottom of the machine, but the brushes are still oscillating?
There are some simple checks you can carry out in order to rectify the situation.
The spray button does not appear to be working
What do you do if the red spray button doesn't appear to be working?
There are some simple procedures to rectify the situation.
The vacuum is not working
If the vacuum is not working or it appears to be not working properly, there are some simple checks you can carry out in order to rectify the situation.
The hand tool does not work
If the hand tool doesn't work, there are some simple checks you can carry out in order to rectify the situation.
The machine will not start
What to you do if the machine won't start?
There are some simple checks you can carry out in order to rectify the situation.
Learn more...Vacuuming Is Not EnoughRemoving StainsEnd of tenancy carpet cleaningFresh and Healthy HomeProfessional ProductsCarpet Cleaning TipsSafety GuideTroubleshooting
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Rug Doctor Rental Guide...
Watch the video...How to Use the Rug Doctor
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After I saw how much dirt came out I cleaned all of our carpets. They were filthy and I had no idea.
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