Breakdown and Warranty Contact Form

Due to COVID-19 all machines must be sent back as clean as possible. Failure to follow this guideline will delay the repair of your machine and possibly lead to the machine being sent back unrepaired.

Warranties are liable for delivery costs after 30 days. All fields are required to submit.


If you do not have a suitable box, we can supply one. However, this will delay the process.

Alternatively please email your receipt and photographs to warranties@rugdoctor.co.uk