Our handy self-service lockers are available at selected large stores, and with no forms or queues, it’s the fastest way to hire a Rug Doctor.

Our detailed video guide shows you all you need to know about collecting your Rug Doctor machine.

  • Book your Rug Doctor hire online or over the phone. If you choose the self-service option, we’ll provide you with a locker number and code.
  • You’ll find our self-service lockers near the checkouts.
  • Choose and purchase the cleaning products you need.
  • Identify your numbered locker and enter your four-digit locker code.
  • Remember to take your welcome pack located on the inside of the locker door.
  • Remove your Rug Doctor machine and make sure its number matches the one we gave you.
  • If you’ve hired the Hand Tool as part of your rental, take this from the locker.
  • Remember to close and lock the door after you’ve removed the machine and Hand Tool.
  • To return the machine, simply open the locker using the same code. Place the machine and upholstery tool (if rented) back inside, close and lock the door.