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We’d love to hear from you! Your comments and questions are always welcome. If you want to get in touch with us, there are several options available to you.

Please be aware that our Warehouses will be closed from 19/12/2025 to 29/12/2025

Any website orders placed after 19/12/2025, will be dispatched upon our return from 29/12/2025

Home Delivery Rental department is now closed for the festive period. Any Home Delivery orders placed after 14/12/2025 will not be fulfilled. Home delivery re-opens on 05/01/2025

You can still contact our helpful Commercial Sales Team and Customer Service Rental Team over Christmas and New Years, but please be aware of the following office closures:

  • Christmas Eve (24th) – Open with reduced hours, closing at 2:00 PM
  • Christmas Day (25th) – Closed
  • Boxing Day (26th) – Closed
  • New Year’s Eve (31st) – Open with reduced hours, closing at 2:00 PM
  • New Year’s Day (1st) – Closed

Normal hours resume from 02/01/2026.

CONTACT OUR RENTAL TEAM

Telephone number:
UK: 01903 235558
Republic of Ireland: +353 1800932096

Normal Opening Hours:
Monday to Friday : 8am-5pm
Saturday : 9am-5pm
Sunday : 10am-4pm

Due to the short time frame of our rentals, we can only assist with rental queries or changes over the telephone.

CONTACT OUR COMMERCIAL SALES TEAM

Telephone number:
UK: 01903 235558
Republic of Ireland: +353 1800932096

Normal Opening Hours:
Monday to Friday : 10am-4pm
Saturday & Sunday – CLOSED

(Excluding Bank Holidays)

Outside of opening hours? Please click here and our retail machine sales team will endeavour to contact you as soon as possible. Or contact us directly via email at commercial@rugdoctor.co.uk
For the service or repair of a machine you have purchased, please complete Breakdown and Warranty Contact Form.

FOR CONTACT VIA POSTAL SERVICE

Rug Doctor Consumer Support,
Unit 29 Timberlaine Trading Estate,
Decoy Road,
Worthing,
West Sussex,
BN14 8ND

Please do not send items without prior contact with ourselves regarding the reason for the return.