Rug Doctor Pro machines bought directly from us come with a 30-day money-back guarantee. Return the product for a full refund and receive free collection by calling 01903 235558.

Find out all about our warranties here. If you purchase one of our machines, you can register for a warranty:

*Limited warranty for domestic use only

Purchase Rug Doctor parts and attachments here.

You can purchase a Deep Carpet Cleaner, X3 Professional, or Portable Spot Cleaner directly through our site. Alternatively, you can buy one from one of our many stockists across the UK.

Yes, many frequent renters and pet owners buy their own machine. The blue Rug Doctor X3 Mighty Pro can be purchased here or through one of our distributors.

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* Contact Customer Services, Monday to Friday 8.00am to 6.00pm, Saturday 09.00am to 5.00pm, Sunday & Bank Holidays 10.00am to 4.00pm (excluding New Year’s Day, Easter Sunday and Christmas Day).