You can clean carpets, rugs, upholstery, mattresses and vehicle interiors with a Rug Doctor rental and the Hand Tool attachment. Some types of carpet and fabric may not be suitable for cleaning. Read more about what you can clean with a Rug Doctor below.

Suitable for:

  • Cut-pile carpets
  • Other carpets: With extra care, you can clean wool, Berber and shag-pile carpets. Avoid overwetting carpet by only going over it once and repeat vacuum only passes. For wool/wool mix carpets, only use lukewarm water.
  • Area rugs
  • Upholstery and Interiors (Hand Tool)
  • Mattresses (Hand Tool)

Unsuitable for:

  • Oriental rugs (silk or wool)
  • Dry-clean only carpets
  • Hand-loomed or braided rugs
  • Sisal or jute carpets
  • Hard floors, including tiles, wood and laminate flooring
  • Natural fibre
  • Sea grass matting
  • Silk
  • Haitian cotton
  • Ruylux
  • Velvet
  • Brushed corduroy
  • Leather
  • Non-colourfast fabrics
  • Berber
  • Flotex
  • Memory foam mattresses
Category: Using a Machine
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You’re contractually obliged to return the machine before the rental expiry time.

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To rent a machine, you’ll need at least two forms of ID. The ID you’ll need to take with you depends on your preferred payment method:

  • Payment by credit or debit card: Bring some photo ID (valid passport or driving licence, excluding provisional) along with the card used to pay for the rental. Your fastest option!
  • Payment with cash: We accept recent household bills or bank statements together with your photo driving license.
Category: Hiring a Machine
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It takes around two to four hours for carpets to dry after a Rug Doctor clean. However, this depends on ventilation to the room, whether the room is unheated and the outside temperature.

The machine vacuums up about 80% of the water it dispenses on to the carpet. For quicker results, you can go over the carpet without holding the red spray button to soak up more water.

Category: About the Rental

No, but you can rent it as an optional extra for £4.99. The Hand Tool is ideal for upholstery, stairs, car interiors and even certain mattresses.

Category: Hand Tool
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Can’t find what you’re looking for?

* Contact Customer Services, Monday to Friday 8.00am to 6.00pm, Saturday 09.00am to 5.00pm, Sunday & Bank Holidays 10.00am to 4.00pm (excluding New Year’s Day, Easter Sunday and Christmas Day).