Only Homebase and B&Q stores stock our Wide Track machine. Find your nearest rental outlet using our Store Finder.

The Wide Track machine is ideal if you have a larger home or premises. It has a wider brush and vacuum path than the standard Rug Doctor, as well as larger cleaning solution and recovery tanks. This means that there’s more time between refills and the machine will cover twice the area of carpet in the same time. It’s estimated to clean twice as fast as the standard Rug Doctor.

Yes, that’s why our loyal customers across the UK regularly rent one. Find out more about our rental machines in this video:

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It takes around two to four hours for carpets to dry after a Rug Doctor clean. However, this depends on ventilation to the room, whether the room is unheated and the outside temperature.

The machine vacuums up about 80% of the water it dispenses on to the carpet. For quicker results, you can go over the carpet without holding the red spray button to soak up more water.

An empty standard size Rug Doctor weighs 15.9kg, while the bigger Wide Track weighs 19.5kg.

No. The terms and conditions of the rental contract prevent the use of the machine by anyone other than the person contractually responsible for the rental. Sharing the machine requires written permission from Rug Doctor.

For self-service outlets, the machines are serviced and cleaned regularly. Machines returned in a dirty condition can be subject to a £10 penalty charge.

For other stores, staff complete a pre-rental checklist.

Yes! We provide an information leaflet with our rentals to simplify the cleaning process. Our instructions are straightforward, but if you do come across any issues, our website has all the information you’ll need.

Find out how to use the Rug Doctor correctly in the following video.

The standard Rug Doctor folds down to 25″ (63 cms) high x 20″(53 cms) x 11″ (28 cms). The Wide Track Rug Doctor folds down to 28″ (71 cms) high x 20″ (51 cms) x 13″ (33 cms).

Both the standard Rug Doctor and Wide Track machine can fit inside small hatchbacks and medium-sized cars. If you place the machine on the rear seats, use a waterproof cover over the seats.

When you rent your machine, pick up an instruction leaflet to guide you through the simple process. We have all the information to get you started here. If you have any issues with your rental, check out our troubleshooting guide.

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* Contact Customer Services, Monday to Friday 8.00am to 6.00pm, Saturday 09.00am to 5.00pm, Sunday & Bank Holidays 10.00am to 4.00pm (excluding New Year’s Day, Easter Sunday and Christmas Day).