For self-service outlets, the machines are serviced and cleaned regularly. Machines returned in a dirty condition can be subject to a £10 penalty charge.

For other stores, staff complete a pre-rental checklist.

Can’t find what you’re looking for?

* Contact Customer Services, Monday to Friday 8.00am to 6.00pm, Saturday 09.00am to 5.00pm, Sunday & Bank Holidays 10.00am to 4.00pm (excluding New Year’s Day, Easter Sunday and Christmas Day).