If you book online with a store that offers self-service, you’ll be provided with an in-store locker number and code for self-service. In the store, choose and purchase your cleaning solutions from the Rug Doctor display by the checkout. Then, find your assigned locker, enter your code and check the machine number matches yours. Take the machine along with a welcome pack, and you’re good to go.

Find out more about our handy self-service lockers in the video below or here.

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* Contact Customer Services, Monday to Friday 8.00am to 6.00pm, Saturday 09.00am to 5.00pm, Sunday & Bank Holidays 10.00am to 4.00pm (excluding New Year’s Day, Easter Sunday and Christmas Day).