This may vary by store, so give your rental outlet a call to find out. If you’ve booked through one of our self-service stores, get in touch with Rug Doctor customer services before you are due to collect the machine.

Can’t find what you’re looking for?

* Contact Customer Services, Monday to Friday 8.00am to 6.00pm, Saturday 09.00am to 5.00pm, Sunday & Bank Holidays 10.00am to 4.00pm (excluding New Year’s Day, Easter Sunday and Christmas Day).