Unfortunately, you’re still contractually responsible for the loss of the machine. Immediately inform the rental outlet, the Police and your insurance company. You’ll also need a Police Crime Number for any insurance claim. Then call our Asset Loss Prevention Controller to report the theft on 01903 222661*.

Category: Troubleshooting

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* Contact Customer Services, Monday to Friday 8.00am to 6.00pm, Saturday 09.00am to 5.00pm, Sunday & Bank Holidays 10.00am to 4.00pm (excluding New Year’s Day, Easter Sunday and Christmas Day).