A couple of things can mean that the machine will not suck correctly:
- If the handle on the white tank is not fitted correctly on the clear dome.
- If the filter in the clear dome is blocked.
- If the clear dome is not sitting firmly on the white tank with the handle secured properly from the white tank onto the clear dome.
- If the grey hose at the back of the machine in the centre is not placed in correctly.
If you have checked the above and the problem is still not resolved, please call the customer service department on 01903235558 so we can get this swiftly resolved.